The Team
Aquafixx was founded in 2023, and since then we've grown into a trusted plumbing and heating business across Medway, Maidstone and Sittingbourne. We're now taking the next step and becoming a limited company, a good excuse to introduce the small, dedicated team behind every job you book with us.
Jim Walker
Director, Head Engineer
Starting as an apprentice at sixteen, Jim trained up through a mid-sized Kent plumbing firm before qualifying Gas Safe registered. These days, every Aquafixx job gets his hands-on experience directly, no call centre, no rotating team, just the same familiar face each time.
Jess Higgins
Director, Head of Strategy
Jessica leads on strategy and marketing, making sure Aquafixx runs like the organised, professional business it is. From the website to how every job gets communicated.
Jo Phipps
Customer Relationship Manager
With years spent in care work before moving into bookkeeping, Jo brings real patience and compassion to every call. Especially handy on the days when your boiler's packed in and you just want someone who'll actually listen.
